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Sick Child?

 

 

Monday, June 24th.  We are experiencing telephone issues this morning.  We are unable to call out and all of our incoming calls are continuing to be transferred to our evening answering service.  If your child is sick, you can call us and the service will answer and relay your message to our phone nurse who will call you back on a cell phone.  Our IT department is working on the issue, and we hope to have our phones up and running normally sometime this morning.  We appreciate your patience.   

TO OUR ALL OUR PATIENTS:  During any future inclement weather conditions, please  refer to our website for the most updated information on opening and closing hours of the practice.  The website is our first source of contact to our patient family. 

 

BCBS patients:    BCBSNC has made a decision to discontinue their Blue Local
Plan in 2019.  Due to this decision, WakeMed has announced they will participate in a
new ACA health plan known as Ambetter of NC.  This plan will allow patients
currently covered by Blue Local to retain access to their current WakeMed physicians,
facilities, etc. but only if they switch plans during open enrollment. 
Please contact  BCBS for more information. 

                                                                                                                                                                                                                                                                                                                                       

At this time we are not in network  with Cigna Connect or
Cigna Surefit Plans

PLEASE FOLLOW US ON 
FACEBOOK,  TWITTER AND INSTAGRAM

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To all PARENTS/PATIENTS
VERY IMPORTANT!
PLEASE bring your actual insurance card to
 every office VISIT  !we CANNOT ACCEPT a

June, July,  August and September  schedules are now open to make your Well Child Care appointment.  Please call the office to make your Well Child Care Appointments as soon as possible.  You will have a better choice of days and time to fit your schedule.   These appointments go quickly (especially in the summer).  We are scheduling about 3 to 6 months out in time.  Thank you. 

Please make sure you keep us updated with your best contact phone number.  We use these numbers for our automated text (if it's a mobile #) and our telephone reminder calls.  Many of our patients' main contact numbers are "landlines" and are disconnected or their voicemails to these lines are not listened to.  So please keep us updated and sign up for our convenient TEXT notification.  Thank you...          

The Addition of Medical Scribes to Oberlin Road Pediatrics

Oberlin Road Pediatrics is very happy to announce the addition of scribes
to our medical team.  If you have an appointment scheduled with Drs.
Bodenstine, Burleson or Wasserman, you may see a scribe in the room
with them.  Scribes help document the medical office visit so the physician
can spend more time engaged with the patient and family rather than focusing
time looking at the computer screen.

The scribes are specially trained people with an interest in the medical field who
help the doctor document the office visit as accurately and completely as possible.
They are typically students who are interested in pursuing careers as physicians,
physician assistants, or nurses.  The scribes are fully trained in HIPPA (patient
privacy laws).  During sensitive parts of the physical exam, the scribe will either
turn around for younger patients or exit the room for tweens and teens.  Of course,
the patient and family always have the option of asking the scribe not to be a part
of the office visit.

We are excited to add this component to our practice as we strive to continue 
providing the best in pediatric healthcare.

 

 

Oberlin Road Pediatrics has a free library.  As you walk up you will see
it located at the end of the sidewalk.  Please feel free to take a book or
donate a book.  Just make sure all donations are appropriate for children.

 

At this time, The Physicians of Oberlin Road Pediatrics have
decided not to accept babies who are born at Babies and
Company.  This is due to differences in our philosophies to
the approach of care of the newborn. 

Oberlin Road Pediatrics offers an On Call Nurse Triage service
24 hours a day 7 days a week. OBERLIN ROAD PEDIATRICS
TRIAGE NURSE 8 AM TO 8 PM. WAKE MED TRIAGE NURSE
SERVICE 8 PM TO 8 AM.    Please call (919) 828-4747.

Please be advised that the (919) 828-4747 number is the
only number that you will be able to reach us 24/7.
 

Oberlin Road Pediatrics requests that our patients call us when
needed to alleviate an unnecessary visit to an Urgent Care Facility
or a possible Emergency Department visit. 
Please see our extended hour service below.

Office Hours for Established patient

           MONDAY-FRIDAY:
           Walk-in clinic (Established patients only)  7am - 8:30am
                   (sick visits only, no appointment needed)
           Phone lines to our receptionists open 8am - 5pm  
           Regular patient appointment scheduling 9am - 4pm

After Hours Limited Urgent Care Appointments        

           MONDAY-FRIDAY:
           We offer after hours limited urgent care and limited annual 
          physicals by appointment only starting between 4:00 and 4:30pm
          until 7:00 pm.  Contact our office after-hours line at (919) 828-4747.  
          Our ORP on call nurse will call you back to assess your  child's needs. 
          The nurse will be able to offer an after hours appointment if needed;
          home medical care advice; or schedule an appointment for the next day.
                                                                                       .       

           SATURDAY:  NO WALK-INS  
           Urgent Care sick visits by appointment only:  CALL 919-828-4747 
          Our Oberlin Road Pediatric On Call nurse can be reached starting
          at 8:00AM. The nurse will call you back to offer a Saturday 
          appointment if needed or home medical care advice. 
          From 9:30AM to 12:30PM, our front office staff will answer phones
          and schedule urgent care appointments. At 12:30 the phones will
          turn back over to our answering service and our on call ORP nurse. 
          Appointments are scheduled in time order and may be scheduled up 
          until 4:00PM depending upon emergent care needs/time of year. 

 

           SUNDAY:  NO WALK-INs
           Urgent Care sick visits by appointment only - CALL 919-828-4747.   
          Phones will be answered by our answering service. Our Oberlin
            Road Pediatric On Call nurse can be reached starting at 8:00AM.  
            The nurse will call you back to offer a Sunday appointment if needed 
            or home medical care advice. Appointments are scheduled in time
          order and may be scheduled up until 4:00pm depending
          emergent care needs/time of year.
                   

For pick-up of forms or prescriptions, our doors are open from 7 am until 7 pm weekdays.For further description of the services that we provide, how to access the after-hours triage nurse or how to schedule a weekend appointment, please reveiw FAQs and
Our Services.

In case of medical emergency, call 911 or seek care at WakeMed Children's ER.

ANYTIME OUR OFFICE IS CLOSED DUE TO INCLEMENT WEATHER IT WILL BE POSTED ON OUR HOLIDAY & WEATHER NEWS PAGE  BY 6:00 AM THE MORNING OF THE WEATHER EVENT

In the event you call our main number (919) 828-4747 and you do not get an answer,
please understand it is due to power outages and not a decision on our part. 
We will try to keep the triage available if at all possible.  If you have
an emergency, and can't reach us,  please call 911 or go to your nearest
Emergency Department.  If you have an appointment during a time when
the office is closed, please do not try to call to reschedule, we will
keep a list and call all patients to get all appointments rescheduled as soon as possible. 

 

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Questions or Comments?
We encourage you to contact us whenever you have an interest about our services.